Privacy Policy

Your privacy matters to us. Here's how we protect your information.

Last Updated: January 15, 2025

Information We Collect

At aurionexylar, we collect information to provide you with better financial modeling services and educational resources. Our data collection practices are designed to enhance your learning experience while maintaining your privacy.

Personal Information

We collect your name, email address, phone number, and billing address when you register for our programs or contact us for information about our financial modeling courses.

Usage Data

We track how you interact with our platform, including pages visited, time spent on learning modules, and progress through our financial modeling curriculum.

Technical Information

We automatically collect IP addresses, browser type, device information, and cookies to optimize our platform performance and provide technical support.

Communication Records

When you contact our support team or instructors, we maintain records of these interactions to improve our services and provide consistent assistance.

How We Use Your Information

Your information helps us deliver personalized educational experiences and maintain the quality of our financial modeling programs. We use collected data to customize learning paths, send relevant course updates, and provide technical support when needed.

We analyze usage patterns to identify areas where students might need additional support in complex financial concepts. This helps us continuously improve our curriculum and teaching methods. Additionally, we use contact information to send important updates about program schedules, new course offerings, and changes to our platform.

For billing and administrative purposes, we process payment information and maintain student records in compliance with Canadian educational standards. We also use aggregated, anonymized data to create insights about learning trends that help us develop better educational content.

Information Sharing and Disclosure

We take a conservative approach to sharing your personal information. aurionexylar does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information in specific, limited circumstances outlined below.

Service providers who help us operate our platform—such as payment processors, email service providers, and cloud hosting companies—may access your information solely to perform their services. These companies are contractually bound to protect your data and cannot use it for their own purposes.

We may share information if required by Canadian law, court order, or government regulation. In cases where we believe disclosure is necessary to protect the safety of our students, instructors, or the public, we may also share relevant information with appropriate authorities.

If aurionexylar undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but only with the same privacy protections outlined in this policy.

Your Privacy Rights

Under Canadian privacy laws, including PIPEDA, you have specific rights regarding your personal information. We've designed straightforward processes to help you exercise these rights effectively.

  • Access Your Information

    You can request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge, though complex requests may take longer.

  • Correct Inaccuracies

    If you find errors in your personal information, contact us to have them corrected. You can update basic information like contact details directly through your account settings.

  • Withdraw Consent

    You can withdraw consent for certain uses of your information, such as marketing communications, though this may limit some platform features.

  • Delete Your Data

    Request deletion of your personal information, subject to legal requirements for educational records and billing information that we must retain.

  • Data Portability

    Request your personal information in a structured, commonly used format that you can transfer to another service provider.

Data Security Measures

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical safeguards and administrative controls.

Encryption

All data transmission uses TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols.

Access Controls

Employee access to personal information is limited based on job requirements and subject to regular review.

Regular Audits

We conduct quarterly security assessments and vulnerability testing to identify and address potential risks.

Secure Infrastructure

Our servers are hosted in SOC 2 compliant data centers with 24/7 monitoring and physical security controls.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law. Different types of information have different retention periods based on their use and legal requirements.

Active Students

Personal and academic information retained throughout enrollment and for two years after program completion for transcript requests and continued support.

Payment Records

Billing information and payment records kept for seven years as required by Canadian tax and business regulations.

Marketing Data

Contact information for marketing purposes retained until you opt out or for three years of inactivity, whichever comes first.

Technical Logs

Server logs and usage data typically retained for 90 days unless needed for security investigations or system troubleshooting.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, maintain your session, and analyze how you use our platform.

Essential cookies are necessary for basic website functionality, including user authentication and security features. We also use analytics cookies to understand which content is most helpful to students and where they might encounter difficulties in their learning journey.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We don't use cookies for cross-site tracking or building advertising profiles about individual users.

International Data Transfers

While aurionexylar operates primarily within Canada, some of our service providers may store or process data outside Canadian borders. When international transfers occur, we ensure adequate protection through contractual safeguards and privacy frameworks.

Our cloud hosting providers maintain data centers in Canada whenever possible. When using international services, we verify they meet equivalent privacy standards and have appropriate data protection agreements in place.

Any international student data transfers comply with PIPEDA requirements and include specific contractual provisions to maintain the same level of privacy protection you would receive within Canada.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. Material changes will be communicated to active users via email at least 30 days before implementation.

Minor updates, such as clarifications or contact information changes, will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you disagree with policy changes, you have the right to withdraw consent for certain data uses or close your account. We'll work with you to export your data before account closure if requested.

Privacy Questions & Contact

Email: info@aurionexylar.com
Phone: +1 780-532-0125
Mail: 149 Station St, Duncan, BC V9L 1M8, Canada
Privacy Officer Response: Within 30 days of inquiry